This Privacy Policy explains how Musbet, operated by Excite Ultra Media Ltd, collects, uses, stores, and protects your personal data. It applies fully to all players residing in the United Kingdom. By using our web platform, you agree to the practices described here. We encourage you to read this page carefully so you understand exactly how your information is handled.

What We Collect and Why

When you create an account, we ask for information such as your full name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we also collect data related to the payment method used — for example, partial card details or e-wallet identifiers — solely to facilitate and record financial activity on your account.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device identifiers, and IP address. We use this information to maintain the security and stability of the platform, detect suspicious activity, and ensure that the service functions correctly for you. Cookies are used to remember your preferences and keep your session active; you can manage cookie settings through your browser at any time, though disabling certain cookies may affect how the platform performs.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption across all connections between your browser and our servers. Personal and financial information is held on secure servers with restricted internal access — only personnel who require it to perform their role are permitted to view your data. We do not sell your personal information to third parties under any circumstances.

There are limited situations in which we share your data externally. We work with payment gateways to process your deposits and withdrawals, and with identity verification services to confirm your age and identity as required by our licensing conditions under the Anjouan Gaming Authority (licence number ALSI-202601040-FI2). We may also be required to disclose information to regulatory or law enforcement authorities if we receive a lawful request. In each case, data is shared only to the extent strictly necessary.

You have rights over your personal data. You may request a copy of the information we hold about you, ask us to correct any inaccuracies, or request that your account data be removed, subject to any legal retention obligations we must fulfil. To exercise any of these rights, please contact us through the support channels available on the platform. We will respond to your request within a reasonable timeframe.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep your data only for as long as required by applicable law or regulatory guidance — typically to satisfy record-keeping obligations related to financial transactions and responsible gambling. Once that period has passed, your data is securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you via the email address registered to your account or through a notice on the platform before the changes take effect. We recommend checking this page periodically. Continued use of the platform after any update constitutes your acceptance of the revised policy.